As a business owner or hiring manager in the process of recruiting talent, during any job interview you should spend at least 30 minutes asking your candidate a set of pre-determined behavioural or competency based questions relevant to your specific role.
But then, assuming you’re satisfied with their responses, you should definitely ask the following five essential questions that will prove absolutely invaluable to any hiring manager.
While these specific questions don’t focus at all on a candidate’s past behavior or personal attributes, they will tell you (very quickly) just how serious the person sitting in front of you is about their job search and, ultimately, about working for your organization.
1: Why are you really sitting in front of me today?
The answer to this question will reveal whether your candidate is running away from something (e.g., a hostile working environment, bad manager, job they have grown to dislike, etc.) or whether they are running toward something (e.g., a better job, a new career direction or a new challenge through a more senior position, etc.).
Candidates that I like to refer to as runaways are more likely to simply take the first new opportunity presented to them, even if it’s not the right one, just to get out of where they are today.
Believe me, you don’t want to be their rebound employer, because the likelihood of them sticking around with you for very long is pretty much zero.
“Run toward” candidates will be more strategic in their job search, will have more questions for you as their next potential employer and will be less likely to have just applied for every job they possibly can.
2: What are you ideally looking for in your next position?
This is when you basically ask your candidate to create a wish list for their next role. Get them to talk through it right there in front of you (and remember to write it all down). Ask them to think about everything, including:
- What type of manager they want to work for
- What hours they want to work
- Whether they want more flexible working arrangements (e.g., work from home one day per week)
- Whether they expect any particular benefits (car allowance, parking, cell phone reimbursement)
- What additional training they may be expecting
Once you have a full understanding of what they’re looking for, you will know whether you are able to meet their wishes.
You will also be able to come back to this list at the time you make them an offer and remind them of exactly what they told you they wanted. No last minute or unexpected demands.
3: What is your current salary?
It’s an unfortunate fact, but the majority of people will typically stretch the truth slightly in response to this particular question. Even if it’s just by a few thousand dollars, candidates will always inflate their current salary. Fortunately, there is a way to prevent this.
Ask for proof.
If a bank is allowed to ask to see a pay stub to approve a credit card for $2,000, why can’t you ask to see a pay stub when discussing a salary?
Another way to phrase the question might be, “If I were to ask to see a pay stub, what salary will it indicate you are currently on?” While it might cause the candidate to become fidgety for a minute, or to break eye contact for a second, you are more likely to get a straight answer.
4: Who else is involved in your decision-making process?
No matter how independent or confident a candidate may appear to be to you, no one ever makes a decision about a job change completely on their own. It’s your job to find out who else is involved.
You don’t want to get to the offer stage and then have a candidate say, “Actually, my wife isn’t happy with the long hours we’ve talked about,” or “My husband doesn’t want me doing so much travel,” or even “My parents aren’t comfortable with me taking this job.” I have heard all these (and many more) before.
I’m certainly not suggesting you invite husbands, wives and partners into your office for the interview with your candidate. Nor am I saying you run the interview over a Sunday dinner with the parents. But, by stating that you are aware there will be other decision makers involved, it will get them talking upfront — not when it’s too late.
5: How will your manager react when you resign?
Again, this might seem like a bit of an odd question to ask the first time you meet a candidate, but it will tell you a lot.
If your candidate tells you that the manager would completely understand and respect their decision or perhaps even that they wouldn’t be at all surprised, then you’re okay.
But if the candidate responds by saying their manager will probably offer them more money, there is only one thing for you to do. Send them back to work, suggest they call a meeting with their current employer and actually ask for a pay raise. If the request isn’t granted, tell them to then come back to you.
After all, why should you waste your time going through the entire recruitment process with a great candidate who, when they resign, is offered more money and then turns down your offer? They’ll be happy, but you’ll be back to square one.
Find and retain the right person in less time
|
About the Author
Paul Slezak is the co-founder of RecruitLoop, a marketplace of independent recruiters available on demand helping organizations save 80 percent compared to traditional recruitment costs.
Paul has more than 20 years’ experience in the recruitment industry and is a regular speaker and writer on trends in talent attraction and selection locally and internationally. He spends his time traveling between San Francisco and Sydney.
RecruitLoop is always updating its Resource Library with tips for any business owner feeling daunted by the idea of having to recruit new staff into their business.